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Customer Testimonials
We would like to thank you for the excellent, professional service you provided during our recent refinance. We were both impressed with your willingness to go the extra mile to make sure we had all the facts before making such an important decision. I have dealt with many lenders and mortgage brokers over the years, and none was as responsive to our needs are you were. You clearly presented us with available options in order for us to make an informed, intelligent decision. Surprisingly enough, we selected an option we would never have considered if you hadn’t made us aware of its advantages! I liked the fact that you were available just about any time, even evenings, or by email to answer questions. We really appreciated the quick response times and your courteous manner.
We will definitely contact you again when we are ready to refinance or purchase another property and would not hesitate to recommend your services to others.
Nancy Carter
When I started to look for houses I applied online for mortgage information just to get an idea what I qualified for and I ended up talking to Mark at Providers. He walked me through the process and really taught me a lot about what to look for and showed me how to get into a home I didn’t think I could afford. I love my new house, thanks Mark.
Sandy Farrell
The Mrs. and I thank you so much for all your help on getting our home re-financed. Thank you for your care and understanding, and for knocking some sense into us of getting rid of our ever increasing ARM back to a more sensible and stable fixed rate. My apologies to you and the rest of the team, for being hard headed and tacky sometimes. Â Once again thank you and I'll be looking forward in the near future to lock horns again, as soon as the rates come down. Please keep in touch. I have friends and relatives here in San Diego. They might just come knocking at your door someday. Take care, you're a good man Rick.
Joe and Lupe
I have done a lot of loans in the past and been through the ringer many times. Providers is the only company I have seen that really stood by their word, I would recommend them to anyone and if I need another loan I know where to go from now on.
Lia Myles
It’s been a pleasure doing work with Rick. He’s extremely professional, very courteous, efficient at returning calls in a timely manner and answering my questions lets me know that he is there if I have any questions or there are any problems. I will certainly consider doing business with you in the future if I need to refinance. It has been great working with Rick.
June Neely
When I first starting working with Providers I was a little hesitant because I was used to working face to face on these kinds of transactions, but the deal was too good to pass up. After doing my first loan, which was for my mothers house, I found it an easy process, and have been coming back ever since. I do a lot of Real Estate and find myself looking harder for deals in California because I know with Providers the loan is going to be easy and the rate is going to be low.
Francois Alvandi
Shawna at Providers was very efficient and always kept me updated with the progress of my loan. I would highly recommend her to all my friends and co-workers.
Elisa Ruiz
I was very leery about doing business over the phone and never meeting anybody, but you did exactly what you said you were going to do and everything went very smooth. I would recommend you to anyone. It was very easy.
Kerri Cochran
Mark, My wife and I wish to thank you for the expertly, efficient, expedient and courteous manner that you handled our house refinancing loan. You were always there for us to answer any of our concerns and were never too busy to get back with a response to satisfy our curiosity. We are also quite pleased that you got us the best loan rate possible. After inquiring at credit unions and other well known financial institutions prior to contacting you, we know this to be a fact. We also would like to thank Mr. Joey Regidor for his excellent assistance and for him getting us to you to close this loan. You can be assured that we will refer our friends and associates to you, Joey and Providers Financial for their loan needs and you can expect us to return for our future financial goals. Again, thank you for the way you handled this transaction.
Naomi & Harold L Wilson
Starting around November 2005 I was looking to refinance my home to a lower rate and a 20 year loan.  I contacted several agents via email and directly by phone.  I also contacted my then current mortgage agent for pricing information.  Out of about 6 total, I got 4 responses in return.  One from Countrywide, which was my lender at the time, one from Providers, one from Crestline Funding, and one more from another company.  Out of them all Providers was up front and provided me with instant answers and rates, along with other options.  I still worked with two other agents till I got a clear sign which would be my best bet.  Providers won hands down. Justin Serotko was just a great and easy person to work with.  He was always there when I called and always had answers.  I could always count on Justin to give me straight answers and not hide behind false claims as others had done.  Every step of the process when smoothly.  Even after all had closed and settled down Justin was still there to help.  I would recommend Providers and Justin if someone needed to do some mortgage financing.  There was never a time where I had second thoughts with Providers; I knew where I stood every step of the way. It’s been a pleasure and if needed I would use Providers in the future.
Terry Kenny
We appreciate the extra effort that Providers Financial put into finding a loan program just for us. We loved the fact that they actually follow up on appointments when they say instead of us having to hunt around to find them. Most important and I can’t stress this, it was especially nice to have someone with a personality on the other line, and not some monotone voice spitting rates at me.
Jesse & Courtney Trask
I have been working with Providers Financial for the last few months. I refinanced my first property with them in less than a month. I am now doing another loan with them on my second home. They have made this process so very easy for me, which is a nice change. Thanks Shawna you are a doll.
Lue Bojorquez
I did my first loan with Providers Financial in 12/2003. Before I called Providers Financial I walked in to a local bank looking for a new home purchase. After giving the bank all my personal information they told me I would no qualify for the loan. So I picked up the phone and started to call other loan agencies. I decided to do my loan with Providers Financial because they had the most competitive rates and had the most concern of what my goals were. They were friendly, fast and on top of it. Since then I have done 5 of my own loans with them. I am also a real estate agent which I have referred 6 of my clients and even my own father. Which all of them were very pleased. Two of the clients have done a loan twice with Providers Financial. My loan officer was Mark Dumais and he is the most knowledgeable person I have spoke with in the mortgage lending business.
Mary Carter
Providers Mortgage, in particular, Ray Perez, is definitely on my “great people to do business with†list. Ray was wonderful to work with. My loan went very smoothly and I couldn’t be happier with the results. I don’t have a lot of time to do thing during business hours and Ray made this very workable for me. It was the best “loan experience†that I have ever had. Again, KUDOS to you, Ray. Thanks for everything.
Jacquie Bartley
My husband and I can only speak nothing but praises about the outstanding professional efforts that you gave us to close our real estate deal in a timely manner. Without question my friend you are one of the ‘Best’ loan consultants around, any company would be extremely happy to have you onboard. We do not hesitate to recommend you to any of our friends and relatives that may need a refi or a real estate loan. Thanks again for all your help, it was greatly appreciated.
Anita and Richard Beard
A business or family can only be as successful as the options presented to them via their loan broker. Thoughtful consumers should ask themselves, “Is this package the best for my family? Does this broker understand my goals? Can I trust the lender they are suggesting to me? Is the broker responsive to my questions/concerns?â€
I think it is important that you know Mr. Steve Khan is just such a professional. Discovering your company on the web, I called out of the blue one day and began my discussions with Mr. Khan. He was, as I described, fully customer service oriented. My questions were answered. I was provided with a quality product. He understood my goals and worked to do his part to help me reach those goals.
It would be my pleasure to work with Mr. Khan and Providers Financial again in the future.
Jeff Lintner
Providers Mortgage secured me a great rate on my loan with no hidden fees. The loan officer, Mark D, not only guided me through the loan process from start to finish, but he took time out to make sure I was going with the right type of loan for my needs. Even right before closing on the loan, I was given some additional options that helped reduce my monthly payment. Thanks for the great customer service!
Wade S. Willden
I just wanted to let you know that I purchased my first home through your company in May 2005. It was made so easy. The woman I worked with was very helpful. She explained everything to me so that I could understand the terms and what was needed to make my loan go through quickly without any stress. If I had any questions they were always prompt to answer my every need. The best thing about your company is that even on weekends my questions could be answered. I will definitely do business with your company in the future and any one that asks me I will let them know how wonderful your company is.
Michael Nelson
It was great doing business with you recently. You were very attentive and handled everything in a very professional manner. Even though there were some issues you were able to work them all out in a timely manner. I will definitely recommend you to my friends and associates. Soon I will be looking for some more property so you will be hearing from me again very soon.
Tracy Leonard
I just wanted to say thanks for the handling our new loan. Stacy and I have closed on a few loans in the past several years and this by far was the best experience. We really appreciated your consistent, sometimes daily communication and follow-up. It will be our pleasure to refer new clients to you and Providers.
Dave & Stacy Boodman
We have successfully realized our dream and purchased our first home with the assistance from Providers Financial, and I want to take this opportunity to thank you for all your help.
As always, all of the staff at Providers Financial was extremely helpful and professional during the entire loan process. I must, however, single out one employee in particular who worked with us exceptionally hard to make our loan approval a success. This is Steve Khan, who seemed to have an unlimited amount of energy and held firmly to getting our loan approved. Is is fair to say that without his help, the realization of our dream would not have been possible. Steve went above and beyond our expectations and throughout the entire process, no matter what the hurdle; he helped us overcome each and every one.
What more can I say but that we look forward to continuing to work with Mr. Khan in our future real estate transactions. It has been a joy and a pleasure working with your fine staff.
Luis & Yolanda Limon
